Recent Reviews
As a home owner sewage backup in your basement is a stressful mess! Naz and his team saved me and my basement! I’m so grateful for their efficient and professional resolution to the situation. The resolution involved digging down 8 feet outside my home in the middle of February to install a main back water valve and clean out the line. Once this work was done a camera scope was sent down to inspect the rest of the pipe. The scope showed an additional problem with the original clay pipes from the 1920’s. The Canadian Rooter team resolved this issue the following day. Working outside, in February, digging down 8 feet to replace the pipe. The city inspector came and the whole job was completed in 2 days. Naz explained the whole process clearly, in advance of the work being started, including reassuring me that I didn’t need to wait till spring to look after the issue. The paper work to apply for the Basement Flooding Protection Subsidy Program was also completed at the same time. Naz and his crew provided great professional service at a reasonable price, as they stated they would. Who could ask for more? Thank you! S. McNamee, Toronto
S. McNamee
Canadian Rooter guys are awesome! Our new house was having problems with drainage, so we tried them. They were able to come to our house right away, and took care of 30 years of grease build up (rodded, cameraed and jetted pipes). Jon was able to diagnose and solve our problem quickly. He is extremely knowledgeable, very professional, and also affordable. Highly recommend!
Dom L
Naz Came out told me what needs to be done We organized for the following week He arrived The following week inspected the situation with the camera found the problem Andrew and a fellow employee got started and worked from the beginning to the project completion The did not leave one spec of concrete or mess after removing and replacing the concrete and pipes the floor from the front door to the basement was covered with there drop sheets and once they left it did not look like they had been here except for the concrete that has to dry no one would even Know that anything was done The toilet in the powder room was replaced and bolted into place and the job was complete
Homeowner
Just talked to Naz about a drain in the basement that was backing up in the furnace room. He explained everything to me over the phone what they will have to do . After camera inspection they were able to trace the problem and located exact spot where the problem was. Very efficient guys and also cleaned up really well. I never had such quality service in the past. I will use them again in the future.
Araceli
As a home owner sewage backup in your basement is a stressful mess! Naz and his team saved me and my basement! I’m so grateful for their efficient and professional resolution to the situation. The resolution involved digging down 8 feet outside my home in the middle of February to install a main back water valve and clean out the line. Once this work was done a camera scope was sent down to inspect the rest of the pipe. The scope showed an additional problem with the original clay pipes from the 1920’s. The Canadian Rooter team resolved this issue the following day. Working outside, in February, digging down 8 feet to replace the pipe. The city inspector came and the whole job was completed in 2 days. Naz explained the whole process clearly, in advance of the work being started, including reassuring me that I didn’t need to wait till spring to look after the issue. The paper work to apply for the Basement Flooding Protection Subsidy Program was also completed at the same time. Naz and his crew provided great professional service at a reasonable price, as they stated they would. Who could ask for more? Thank you! S. McNamee, Toronto
Suzanne
I had an outside area drain was blocked. Their plumber arrived on schedule. Very professional and considerate of our flooring. He camera-ed the piping to find the blockage. With his plumbing knowledge we found the nearest clean out hidden by flooring. Thanks!
Larry
Called Canadian Rooter for an emergency to look after the clogged drain. Nick came very quickly and snaked through the clog routinely, but recommended to do camera inspection the following morning included in the price, to be sure everything is cleaned up properly. Mike came the next morning and did camera inspection and did additional cleaning until the drain pipes were completely clean all through till the street sewer main. He too was very professional and showed to me on the monitor the process and the outcome, so I am sure the work was done to my satisfaction. Throughout the dealing with any of the technicians or the office personnel, they were very professional, polite to deal with and went beyond the regular duty to make sure I felt important to them as a customer and that their record here is justified. Thanks, Canadian Rooter!
HomeOwner
The main drain in my home backed up. I called several companies and most were very busy and told me they could not come until the following day. This was horrible news for me because I couldn't use the water in the house until the drain was cleared (or the basement would flood). Canadian Rooter sent a guy (Nick) over within two hours. He cleared the drain. He also sent another fellow (Mike) over the next day to camera the drain so that we would know what the cause was and could properly rectify the problem. Both guys gave me their cell numbers in case I needed to contact them directly and they called me to follow-up the following day. The Service was excellent. I will always call them when I have a problem.
Margaret
AMAZING service & results! We had a sewer backup, the city wouldn't help without a 'proper access pt' and a previous plumber who cracked our toilet tank. Mike came out to investigate w/ camera, snaked the drains, helped us understand our options, talked w/ the city on our behalf, had the cleanout w/ back-water valve installed the next day & went out of his way to get us a new toilet (at cost) & even installed it for us FREE when the other guy wouldn't even come back to look. We have already recommended Mike & Canadian Rooter to friends & family. This company really came through for us!
Michelle & Mark
I am pleased my son called him. Drain was plugged in the furnace room. This drain is connected with all the washrooms and kitchen and laundry. Last year he came also for the same problem but this year he was more satisfied. He checked the drain pipe with heavy duty snake and the camera. This year Nazar is more satisfied. Precaution: dishes must be washed with hot water.
Homeowner
Prompt, helpful, responsive service. The technician that was dispatched, Mike, is fantastic. He put a camera inside the pipe and was able to make correct diagnose of an old clay pipe. His crew installed back flow valve and we now have peace of mind. Would highly recommend to anyone.
FP
Mike has come to our house in a very short notice and delivered an excellent service by first showing us what the problem was and then resolving it by unclogging the big pipes that goes out to the main sewer by using the camera and the big motorized snake. I would highly recommend Mike and Canadian Rooter to anybody.
HomeOwner
My colleague at work recommended this company to me. My work schedule only allows me to have contractors come by on the weekends, and Naz was able to come see me on Saturday afternoon. He cleared a small back up we had and did a camera inspection. Turns out our old house has some old pipes and lots of roots... we are hoping that we will not have any major issues anytime soon, since we are booked to do the drain replacements for November.
HomeOwner