Recent Reviews
We have used Naz previously for small plumbing repairs, so when I started having major issues with my drain backup I felt confident that he was the right guy to call. He took the time and came out after hours to analyze the problem. The next morning the crew was all hands on taking care of the drain replacement.
HomeOwner
Naz (Canadian Rooter) came highly recommended from a very trusted source: and he and his company did not disappoint. They came promptly, assessed the problem (replacing 10' of pipe), and made the repair within two days. This involved digging up some of my basement and front yard (potential nightmare) -- everything was put back neatly and tidied away. They even swept my front walk! These fellows are polite, direct, honest, and respectful (always an issue for a single woman). They did what they said they would do, when they said they'd do it; and the work was exemplary. Naz is now helping me out with getting a rebate from the city, which I also appreciate. I highly recommend Naz & Walter, and I feel that no matter who comes out to do your job from Canadian Rooter, it will be done well.
Arwen
Our home was built over 60 years ago, and we recently experienced a drain back-up in our basement after a torrential downpour. Immediately, we phoned a plumber whom we trust for a referral, since good people know good people. He highly recommended Naz and Canadian Rooter, and are we ever glad he did. Naz came out the same day we contacted him, and his professionalism was more than evident. As soon as he entered our home, he donned booties over his shoes. The drain in question is under a rec room carpet, and we had visions of his having to cut the carpet to get at it. Instead, Naz very carefully pulled the carpet up to take a look. Even though he had received calls from other potential customers, he arranged for his men to come out on a Saturday to do the work. Like Naz, they were extremely professional with the necessary digging and installation of a new drain, leaving our basement as clean as when they arrived.
Bob S
Emergent situation with toilet leaking into basement. Expert team showed up within one hour and assessed situation and supplied us options. Showed up next morning , very professional taking great care with work area and completing job very timely. Top notch, courteous and experts at what they do . Highly recommend.
HU-797680309
Mike and his team are amazing!!! I had a pipe separate under the building, which was causing backups. He used his camera to show me exactly where the issue was, thoroughly explained how he could fix it, and made me feel at ease. I live out of town , so he was in constant contact via text and email, photographing the job at each step, to reassure me of the progress. He and his team worked with my tenants to schedule each day, were on time or early, and took the utmost care to work clean. They protected the floors, furniture, and left the apartment clean daily. I would HIGHLY recommend Canadian Rooter to anyone who needs plumbing done. Many owners show up to get the job and then to get paid - not Mike.! He arranged his schedule to ensure he was there for the project, in its entirety.
Les
I accidentally flushed a clorox toilet cleaner sponge down the toilet like the idiot I am. I had some major backup issues when flushing and I couldn't get the sponge out with a hanger. So, I called Canadian Rooter and left a message. I received a call back from Naz within 15 min. He said he could come out within the next 2 hours. Sure enough he arrived just after 12 and pulled the sponge out in no time. Great service with a fast response. Thanks!
L B
On many occasions we have had major backups in our spa. We were always told by other contractors that the issue was us using too much water. We had John come out from Canadian Rooter and through his investigation we found out the issue is much deeper than what we were originally told. We had Tree roots that were causing the back up. The team from Canadian Rooter worked hard and made a huge mess that was later cleaned up spotless. Price was fair and overall we were very happy!
HomeOwner
Fantastic service by Mike! i called him on a long weekend because I had a little bit up backup in my basement. He came over right away as I was on my way to a cottage. He explained to me the exact problem
Maryam
My husband David has a standing 6 mth. appointment to check our basement drains, as we have had 4 major backups in the past. Mike is THE GUY! Always keeps in touch re: if he is running late, always so personable. We are feeling confident that with these checks, we will not suffer the backups again! We are part of a townhouse complex, and the past problems have been beyond our control.
Elspeth and David
The gentlemen from Canadian Rooter have rescued me on a number of occasions! 2 burst pipes at different times, one under floor and one in wall as well as a terrible massive sewage backup. Everyone is exceptionally friendly someone on site ASAP. They have always explained my options clearly and have been very reasonably priced as well. All of the guys, especially Mike and Vlad have been terrific and I would highly recommend them.
HomeOwner
We had a sewage backup as a result of a broken clay pipe from our house to the street. Nas and his crew were able to diagnose the problem in an efficient and expedient manner and completed the job, on time, on budget and with the utmost professionalism and courtesy. Very refreshing change. He even called a few days later to follow up. Strongly recommend.
L6