What Our Customers Say About Us
Naz coordinated a bathroom project for us -- taking out an old tub and replacing/installing a new one, as well as redoing the tile/paint surrounding it. Because of circumstances outside of his control (the first tub installed had manufacturer defects, and then the 2nd tub also had issues), the project took much longer and required several extra visits from Naz and his crew. He always took the time to fit us into his busy schedule once we were able to take the next steps through the process. The final outcome looks great, and Naz managed expectations within each phase, pointing out potential hurdles and costs before they were incurred. He did a great job.
Tammy and Andre
Naz is very detail oriented. I have used them to renovate my master bathroom . I did not have time to go to the showroom and Naz was able to face timed with me , showing me all different choices of fixtures . It was very convenient. For the entire process, I wasn't on site and these guys are so trustworthy, so using them is like a breeze. Naz is also very responsive. They are the best!
Billy
I hired the company was to renovate the tub/shower area of our bathroom. Andy, the project manager, told me that the job would be done within 7 days. The job took 7 weeks to complete. The shower fixture had to be installed twice, as the connection between the shower head and the wall was not properly reinforced as indicated in the instruction manual. Andy advised me that the existing white floor tiles surrounding the tub were stained with grey-coloured grout because the foam structure under the tub was not given adequate time to set. Moreover, on July 24, staff were booked to come in for a repair, but no one showed up because Andy forgot. When I contacted the Customer Service department re: these concerns and my request for a partial refund, I was informed by Naz that I had to refer my concerns back to Andy and that my concerns did not warrant any settlement.
Joan
Love this company!! Had work done to my bathroom and this company is high professional, punctual, and talented and thorough! Thank you for a bathroom I have always wanted! I highly recommend this company for all your renovation projects. Cheers, R.
Ricey
I have another review on here about Canadian Rooter and this is for two new projects this year. Both went great and I continue to recommend Naz and his team without hesitation. Firstly, I texted Naz at 8:30 p.m. on Thursday because I was trying to clear a clogged drain in my tenant's sink, and I made it worse. Naz was there on Friday morning and snaked the drain to properly clean it. Tenant was happy and I was saved some embarrassment. Next time, I'll just call Naz when the rental unit is empty and have him snake all the drains properly. Secondly, this summer we had Naz and team in to our house to do the following: 1. Install new powder room vanity, faucet, and two new under sink shut off valves. 2. Replace master water shutoff valve 3. Replace 3 auxiliary water shutoff valves 4. Install 2 new water shutoff valves for the laundry sink 5. Install 2 new faucet and four new under sink water shutoffs in the upstairs bathrooms. Naz gave us a very fair price and his team arrived on time as always. They worked through the day until 5 p.m. on Friday and completed everything. The valves are much easier to use and you can see the quality of their installation is much better than before. I'm very happy that these repairs (house is 20 years old) are done and everything is working much better.
Todd
Andy and his team were great! They were fast, hard working, and very responsive! I needed two bathrooms completely gut it and remodelled ! Not only were they able to complete in within 3 weeks of my request (and did a great job!), they were also were very fair with pricing! Highly recommend them for your next renovation project!
Roger
Naz is great. He speaks his mind and puts great ideas on the table. He did two bathrooms for me and I am very satisfied. The reason I chose him over other competing quotes is a combination of value and quality / thoroughness. He is the only contractor that quoted the project that took the time to understand what the work would really take by looking at where the main power runs and junction boxes and existing wiring and plumbing. The result is fantastic, the tile work is nearly flawless and everything is holding up well.
JH
Naz and has team were wonderful. They had great communication from start to finish, the employees were skilled, and they executed my bathroom renovation project quickly and efficiently. I am thrilled with the overall result.Thank you for a wonderful job.
John
What can I say - Naz and his crew were awesome! Many of his guys have worked with him for over 10 years, and really LIKE working with him, so you know they are a good team. This is what i would like to say , Amazing attention to detail Kept within my budget Stayed on original schedule Constant communication Flexible when my plans/schedule changed Suggested better solutions to my needs Did NOT try to upsell or only push the most expensive solution Naz and his guys always told me when they had found something else that needed attention. He could have ignored other problems, but he kept me well informed and always let ME make the decision. I love my new bathroom and the the company who made it happen.
Skye
Naz is great. We hired him for a bathroom remodel recently, and he and his team did excellent work. Naz was easy to reach any time we had questions or needed to discuss the details of the project, and his crew was easy to work with as well--all really nice guys. They stayed on budget and were very respectful of our place. They also bent over backwards to meet a demanding deadline... we had people coming to stay at our house, and they made sure we had a fully functional bathroom in time for their visit. We would definitely use them again.
Mindy
Naz is the only contractor I have ever met that actually sticks to the projected schedule. They are fast, pleasant, do great work and I would never hire another contractor. He completed a full bathroom remodel for me in 4 weeksand has since done numerous other jobs for us in both our rental property and our home. He has done work for a number of our friends who have also found him to be excellent. He isn't the cheapest, but he is the best.
Regan
I needed my bathroom renovated and I am so glad that I found this company! My master was in serious need and they delivered! The employees were knowledgeable and very pleasant to work with. Some of the designer's ideas were out of my price range, but we found something more within my budget.I also offered to buy the tiles myself at a discount tile store and they said it was ok, so that saved me some money. I am so happy that my ugly bathroom is gone forever! I have already recommended them to my mother for her bathroom she loved the new look.
Cathy
After a horrible contractor experience, Naz kindly agreed to take over my renovation project. (He says he usually doesn't do that, but maybe my being close to tears changed his mind) Nick , Alex and sometime a third worker would come over on time on the scheduled days and work all day without break for lunch. They were precise, detailed, and really pleasant to have around. They were pretty shocked by the shoddy workmanship my other contractor left behind, but they figured out how to fix everything up, including plumbing, doors, trim, and tiles . They asked a lot of questions about what exactly we would prefer, and cleaned up after themselves. Now that they are finished, I am SO incredibly happy with my bathroom . And the whole process was professional, including email communication and billing. I would recommend them to anyone!
Mary